FREQUENTLY ASKED QUESTIONS
All orders can be placed over the phone or via email. Contact Us
No, we do not keep our products in stock. Each product is made to order.
Yes we can. If you are local to Hesperia, California we can schedule you to come in and we will take the vent measurements. If you are out of state we send out a template you can fill out that lets us know the dimensions and placement of the vents. We accommodate for one vent cut out. Any additional cut outs are $150 each.
**Vent cut outs cannot be done after rack is complete and powder coated.
No, our products are not compatible with other brand products.
Due to high volume of orders, our lead time is currently 6-8 weeks. Wait time can vary depending on the size of your order. All orders are built on a first- come- first – served basis. To reserve your spot on our build schedule, we require a 50% deposit.
We currently only ship to Canada.
Yes we do.
Shipping is determined based on your location, order weight and size. Feel free to email info@ruggeddesignconcepts.com to get an accurate shipping quote from one of our team members.
Yes we do. See below for install fees:
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- Roof Racks: $350
- Side Steps: $350
- Side Ladders: $200
- Rear Bumper: $100
- Rear Bumper (with sensors): $450
- Skyliner: $60
- RX4: $50
- SkyGrip: $50
- Awnings: $350
- Light Bar Mounting: $200 (Free if purchased via RDC)
- Spot Light Mounting: $50/ea. (Free if purchased via RDC)
If you require uninstallation and relocation of any configurations, such as solar panels, lighting, etc., from your current roof set up onto the roof rack, please note that our shop rate is $200 per hour.
Yes, all products except roof racks can be self-installed. We provide install instructions with every order.
We have a selected few verified Rugged installers. Check out our Verified Dealers page to see installers in your area.